Pin Adventure Reviews

"Pinadventures.com" is known for its Handmade Premium Push Pin Travel Maps. These maps are easy to personalize and come with a lifetime warranty on framed and canvas maps. The company has a high customer satisfaction rate, with many customers praising the quality of the maps and the personalized service. Customers have mentioned that they received a digital preview of their map for approval before processing, which they appreciated. The maps are described as beautiful and exactly as represented on the site. Despite some shipping delays, overall customer experience has been very positive. The company also offers a variety of options to choose from, including color, size, and frame. However, if there is an issue with the product, the company is responsive and works to improve their products based on customer feedback. For example, one customer pointed out a mistake in the latitude coordinates on their map, and the company appreciated the feedback and used it to improve their products. Overall, "Pinadventures.com" offers a unique product with excellent customer service.

Pinadventures.com offers a variety of handcrafted travel maps with a pricing structure that reflects the quality and craftsmanship of their products. The framed world maps with pins are available in multiple color palettes, including multi-color, minimalist, and vintage, starting from $169, marked down from the original price of $199. For those preferring a poster format, world map posters with pins in vintage and multi-color palettes start at $53, reduced from $59. The framed USA push pin maps are priced at $101, down from $119. Additionally, customers can purchase travel map pins for $12. These prices are part of a sale that is valid through April 30th or while supplies last, offering up to 15% off on all push pin maps. The company ensures the longevity of their products by providing a lifetime warranty on framed and canvas maps.

Payment for products on Pinadventures.com can be made using PayPal, a debit card, or a credit card. The following cards are accepted: Visa, MasterCard, American Express, PayPal, Discover, JCB, Diner’s, and Maestro.

Pinadventures.com is renowned for its handcrafted travel maps, which are popular among travelers for recording their journeys and decorating their walls. The world maps created by Pinadventures.com are not just functional but also serve as real artwork. These maps are crafted with a focus on quality and sustainability, using carefully selected natural materials. The company's commitment to the environment is evident as they are members of the 1% For The Planet movement, contributing to actions like tree planting and CO2 reduction. Customers have praised the maps for their unique design and the ability to customize them, making each map a personal piece of art that tells their travel stories. The service also includes excellent customer support, ensuring a satisfactory experience for those who purchase their products.

Pinadventures.com processes refunds and credits to the original payment method, which typically includes credit cards. The refund transaction usually takes about 5 working days to complete. For any issues with late or missing refunds, customers are advised to check their bank account or contact their credit card company, as there is often some processing time before a refund is posted. In terms of security, the website does not retain credit card information on file after transactions. This ensures that customers' payment details are secure and protected.

Pinadventures.com has a refund policy in place. When a product is returned, for instance, due to cancellation of the contract or because the product is defective or does not meet warranty standards, the returned product is examined. The customer is then notified of their entitlement to a refund via email within 5 working days.

In terms of shipping, Pinadventures.com delivers worldwide, with the exception of Asia & Australia due to uncertain shipping costs. Delivery to these destinations can be arranged by contacting them directly. It's important to note that they do not deliver to PO boxes or Army bases (APO, FPO, etc.) as well as certain islands and remote areas. All orders are shipped from the European Union, and import duties & taxes may apply to orders shipped outside of the EU. These charges are the recipient’s responsibility and will vary depending on the shipping destination. The time to prepare made to order push pin travel map with personalization can take 3-5 days. The delivery time depends on the location and the shipping method selected when placing the order. Once the order is shipped out, an email with the tracking number is sent. For Canvas, Framed, Mounted push pin maps, the estimated delivery times are as follows: 5 – 10 working days for the United States & Canada, 3 – 7 working days for the European Union, and 7 – 12 working days for the rest of the world. For Travel Map Posters, the estimated delivery times are: 10 – 20 working days for the United States & Canada, 7 – 20 working days for the European Union, and 10 – 30 working days for the rest of the world.

Pinadventures.com has a 30-day return policy for non-personalized maps that arrive in perfect original condition, but does not cover the return shipping costs. Personalized or custom orders are not eligible for returns unless they arrive damaged or defective. For products damaged during shipping, customers should notify the courier and sign for it as "Damaged package, goods not yet inspected" to facilitate an exchange. Once a package is marked as "delivered", the company is not responsible for any items that are missing or stolen, and will not refund or replace items confirmed as "delivered" by the courier. As for shipping, Pinadventures.com delivers worldwide, excluding PO boxes, Army bases, certain islands, and remote areas. Orders from Asia & Australia require contact for shipping inquiries. Shipping times vary based on location and selected shipping method, with economy and expedited options available. The company emphasizes that all orders shipped from the European Union may incur import duties and taxes, which are the recipient's responsibility.

To get in touch with Pinadventures.com, email can be sent to hello@pinadventures.com. There's also a contact form available on their website under the "Contact us" section. For more direct communication, a call can be made to +371. If preferred, a letter can be written to their physical address at 11. novembra Krastmala 35, Riga, LV-1050, Latvia. The Pin Adventure team is ready for any questions, support, or feedback. They also have a customer care team for shipment tracking, order inquiries, and more. If there are questions related to refunds and returns, they can be directed to the same email address. Remember, the team at Pinadventures.com is there to help.